Smart911 Emergency Alert System

Mathews Announces New Alert System, RAVE, to Keep Community Informed During Emergency Situations


Public Safety Officials Encourage Residents to Update Their Information in New RAVE



The Mathews County Sheriff’s Department along with the Mathews County Emergency Service Coordinator would like to announce to the citizens of Mathews that the RAVE and Smart 911 system are now available. This will replace the previous CODE RED system. RAVE and Smart 911 are free to the citizens and employees of Mathews and allow everyone that signs up to receive notifications sent from the local authorities keeping you informed of critical events in the county. Critical events include potentially hazardous conditions involving weather, road closures, traffic issues, Gwynn’s Island Bridge events, and any other event that could be considered a potential emergency situation.

The service allows for critical communication to our citizens, and provides information needed to stay safe and take whatever precautions are required to keep you the citizen safe during an emergency event.

Mathews County Employees can sign up for the RAVE using the following link:

Smart 911 system is designed for the citizens of Mathews to report their medical information and other critical information as asked by the system. This information will then be registered into the system and will appear on the dispatch screen when you call 911. The dispatch will be able to communicate with the First Responders any critical information to assist you or your family with your emergency. This is a valuable and potentially life-saving tool for first responders coming to your emergency.

Citizens Portal sign up for Smart 911/RAVE Alerts by the web address listed:

UPDATED May 1st, 2023

Mathews County – Public safety officials in Mathews County today announced that RAVE is now available to all residents, replacing the previous CodeRed system. RAVE is a free service that allows individuals to receive notifications sent from state and local authorities to stay informed on potentially hazardous situations involving weather, traffic, and other emergencies.

 The switch to RAVE allows residents to receive alerts via phone, text and email, and answer poll questions that will give   Mathews County   officials critical information during emergency situations. Individuals who sign up for alerts will receive reliable information about emergency situations, including tailored updates based on their specific needs and geographic location.  

“RAVE   strengthens Mathews County   officials’ ability to communicate with residents when it matters most,” said   Paul Hudgins, Director of Emergency Services, and Board of Supervisors member. “This service allows for critical communication with the public and provides individuals with the information needed to stay safe or take precautions during hazardous or emergency situations, especially the current coronavirus outbreak.”

   RAVE   is trusted by thousands of institutions including state and local authorities, business, and educational institutions. RAVE sends millions of messages daily and during critical situations such as severe weather.

 Community members are encouraged to sign up for RAVE and input or update their information and notification preferences today at “Get RAVE Alerts”  OR “”