Social Services

536 Church Street
P.O. Box 925
Mathews, Virginia 23109
804-725-7086 (Fax)

Social services is collecting non-perishable food donations or monetary donations for their in house food closet that serves those who have a immediate need. Please contact our office at 804-725-7192. 

Hours:  Monday - Friday, 8:30 AM to 4:30 PM 

The mission of the Mathews County Department of Social Services is promoting self-reliance, stability and safety through collaboration, staff commitment and delivery of quality services. 

Mathews County Department of Social Services is overseen by an Administrative Board which meets on the third Wednesday of every month at 5 PM in the conference room at Social Services located at 536 Church Street. 

The Department provides assistance through a number of programs including Virginia Initiative for Employment not Welfare (VIEW), Temporary Assistance for Needy Families (TANF), Family Access to Medical Insurance Security (FAMIS), Supplemental Nutrition Assistance program (SNAP), Child Day Care Services, Medicaid and Auxiliary Grants. Benefit services can be applied for in person at the agency, over the phone through Cover Virginia by calling 855-635-4370. Or persons can apply any time online through

Mathews DSS will be accepting applications for Medicaid Expansion (Medical Coverage for Adults) starting on November 1, 2018. If the application is approved, medical coverage will not begin until January 1, 2019. To make application, apply online at  or to apply over the phone, contact CoverVa at 1-855-242-8282. Applications may also be picked up at Mathews Department of Social Services.

Eligibility includes:

  • Virginia residents, ages 19 – 64,
  • Not already in or eligible for Medicare
  • Must meet income requirements, which may vary by household size.

You may be eligible if you make less than:

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Social Services also assists with Foster Care, Adoption Services, Child Protective Services, Adult Services, Adult Protective Services, Prevention and Court Ordered Home Studies. Contact the agency to learn more about service programs or to become a foster parent.

Programs are available to all eligible persons regardless of race, color, religion, sex, national origin, age, political beliefs or disability.

Further information regarding programs and services can be found on the websites for the Virginia Department of Social Services and the Virginia Department of Medical Assistance Services (Medicaid).

To report adult abuse, neglect or exploitation, contact the agency Monday – Friday from 8:30 AM to 4:30 PM at 804-725-7192 or 24 hours a day at (888) 832-3858.

To report child abuse or neglect, contact the agency Monday – Friday from 8:30 AM to 4:30 PM at 804-725-7192 or 24 hours a day at (800) 552-7096.

For citizens who are interested in the Children's Services Act (CSA) or would like more information about making a referral, please contact our CSA Coordinator, Gretchen Carson at 804-725-7192.

If you have any questions about the programs administered by Mathews County Department of Social Services, please contact them at 804-725-7192. 

 Department of Social Services Board Members
 Ms. Mary E. Sampson, Chair
 Ms. Jeannie Elliott, Vice Chair
 Ms. Margaret "Peggy" Hudgins
 Mr. Michael Rowe
 Ms. Arlene Armentor